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Several years ago the United Recyclers Group was formed by over 300 of the most progressive
recyclers in the country. The objective of the group was to improve their
businesses by sharing resources. The Premium Recycled Parts program grew out of
the realization that the URG philosophy of sharing resources could make a huge
improvement in the way members could serve their customers.
The Premium Recycled Parts program now has 7 regional alliances
operating in the U. S. Each alliance is independent but has adopted the minimum
standards of the URG PRP program. Alliances consist of between 6 and 18
recyclers with several hundred thousand to a million parts in inventory.
Warranties, quote guarantees, delivery guarantees, and other business practices
are the same within each alliance. Each recycler remains independent, however,
thus guaranteeing competitive prices.
The objective of the Premium Recycled Parts program is to sell more parts
by helping insurers and repairers reduce claim severity and cycle time. With
this in mind, PRP planners developed three specific goals:
1. Make it easier for customers to find and buy recycled parts.
2. Improve the quality and consistency of recycled parts and customer
service.
3. Gather the necessary information for insurers, repairers, and
recyclers to manage increased recycled parts use effectively.
To make it easier for customers to buy recycled parts, a regional
organization structure was adopted to match that of most insurers. Recyclers in
each region electronically combined their inventories so customers could access
all of the alliance's parts by contacting one salesman. These combined
inventories are quite large. Delivery is convenient because of the regional
concentration of customers and recyclers.
To improve the quality of parts and service, URG has created a set of
standards called URG 8000. These standards are fashioned after the ISO 9000
certification program. All members of PRP regional alliances must adopt the URG
8000 standards. PRP standards include guaranteed quotes, guaranteed delivery
times, a policy of "no supplements", the best warranties in the industry, no
fees for returned parts, as well as other policies to insure that using PRP
recycled parts will reduce costs and claim cycle time.
To gather the necessary information for customers to manage their use of
recycled parts effectively, PRP members use their computer systems to track
every part request and purchase by their customers. This information is used to
report information such as how many parts were requested, how many of those
requests were successful, and how many of the parts found were actually used.
This information can be sorted by estimator, by repair shop, or by recycler.
Contact URG or any PRP recycler to learn more about reducing claim
severity and cycle time by participating in this free program.
PRP Insurance Estimator VIP Program features
* Reduced Cycle Time
All PRP alliances share inventories regionally and nationally. Immediate parts
availability with a 24 - 48 hour in-stock shipping policy means collision
centers get what they need fast! (check with sales team member if not told a
deliver time please call us ) 1-800-626-9618 Ext 218 Pete Dispatch & shipping
* Lower Claim Severity
To lower severity you must reduce cost. Recycled parts are substantially less
than new and of equal quality. PRP saves money without sacrificing quality!
* Nationwide Quality Standards
Each PRP alliance member uses an identical quality assurance program based on
ISO9000 standards. The result is a nationwide label that delivers consistently
high quality parts and maximizes consumer, collision center, and estimator
confidence.
* Estimator Convenience
Contact any PRP regional alliance. One call, fax, or email will guarantee
against corrosion perforation on all sheet metal parts and a 1 year parts and
labor guarantee on all mechanical parts.
* The Industry's Strongest Guarantee
A lifetime guarantee against corrosion perforation on all sheet metal parts and
a 1-year parts and labor guarantee on all mechanical parts. (check with
salesperson about exact warranty and pricing we do offer extended warranties)
* Computer Charting
All PRP alliances provide claim managers with a report showing the positive
aspects of recycled auto parts usage.
* Quote Guarantee
Our quotes are guaranteed a minimum of 7 days, even if a part has been sold to
another customer! Once the order is placed, the PRP alliance handles everything.
* No Hassle Return Policy, Including Cuts! |